UP777 Terms and Conditions — Know before you play

UP777 (hereinafter referred to as "the Platform" or "we") is an online gaming service operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to your use of UP777's website, mobile app, and all related services.

By registering, logging in, or using any service on UP777, you are deemed to have accepted these Terms. If you do not agree, please refrain from using UP777.

UP777 reserves the right to update these Terms at any time. Members will be notified via email or in-app notification before changes take effect. Continued use of the platform after any update constitutes acceptance of the revised Terms.

The following eligibility requirements must be met to register on UP777:

• You must be at least 18 years of age.
• You must be a legal resident of Bangladesh.
• Each individual may only create one account.
• All information provided during registration must be truthful and accurate.
• Opening an account using someone else's identity is strictly prohibited.

During registration, you must provide a valid phone number and password. UP777 may request a national ID or other government-issued documents at any time for account verification. Withdrawals may be restricted until verification is complete.

UP777 will never ask for your password by phone or email. If anyone requests your password, report it to our support team immediately.

UP777 currently accepts the following payment methods: bKash, Nagad, Rocket, and USDT. All transactions can be made in Bangladeshi Taka (BDT) or supported cryptocurrencies.

• Minimum deposit amount: BDT 200.
• Minimum withdrawal amount: BDT 500.
• A maximum daily withdrawal limit applies and varies by VIP level.
• Full account verification is required before making a withdrawal.
• Withdrawals cannot be made directly from the bonus balance — wagering requirements must be met first.

UP777 does not charge any hidden fees on transactions. However, your mobile banking provider (bKash/Nagad) may apply their own charges, which are beyond UP777's control.

Any transaction disputes must be reported to the support team within 30 days of the transaction date. Claims submitted after this period may not be accepted.

UP777 regularly offers various bonuses and promotions. Each bonus comes with its own terms, which must be read before accepting. General bonus terms include:

• The wagering requirement for the welcome bonus is generally between 10x and 30x.
• After claiming a bonus, wagering requirements must be completed within the specified time period.
• Each bonus may only be claimed once per person or household.
• Multiple bonuses cannot be combined on the same bet unless explicitly permitted.
• Once a bonus expires, it will be automatically cancelled.

UP777 reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If bonus abuse is detected, the associated winnings and bonus balance will be forfeited.

All games on UP777 are RNG (Random Number Generator) certified and completely fair. Game outcomes are never manipulated. Each game's rules are displayed on screen before play begins.

• In Sports Betting, bets may be cancelled before a match begins.
• Once a bet is placed in a live game, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, UP777 will determine which bets are counted.
• In Fish Games, switching tables during an active game session may result in the cancellation of ongoing bets.

If your internet drops or your device shuts down, your in-progress game data will be saved on our servers. You can pick up right where you left off once you reconnect.

The following activities are strictly prohibited on UP777 and will result in immediate action if violated:

• Creating or operating more than one account.
• Using bots, scripts, or automated software to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to access another member's account without authorization.
• Using UP777 for money laundering or any illegal financial activity.
• Threatening, harassing, or defrauding other members.
• Claiming bonuses or rewards using false information.

UP777 may suspend or permanently close an account without prior notice under the following circumstances:

• Serious violations of the terms and conditions.
• Failure to submit verification documents on time.
• Suspected fraudulent transactions.
• Orders from a court or regulatory authority.
• Account inactivity for an extended period (over 12 months).

You may request to close your own account at any time. Any active balance will be refunded after verification, but your bonus balance will be forfeited.

For inactive accounts, a monthly maintenance fee of 1% may apply starting after 12 months of inactivity, deducted directly from the account balance.

UP777 collects your personal information solely to provide services, verify identity, and ensure security. We do not sell your data to third parties.

• Your phone number and email will only be used for verification and communication purposes.
• All payment information is fully encrypted and stored on secure servers.
• Information may be disclosed to government authorities when required by law.

To learn more, visit our Privacy Policy Read.

UP777 shall not be held liable in the following cases:

• Game losses due to internet disconnection.
• Delays or errors caused by third-party payment gateways.
• Issues caused by the user's own device or network.
• Service disruptions caused by unexpected technical failures.
• Account information leaks that are beyond UP777's control.

UP777 strives to maintain high service quality. While we aim for 99.9% uptime, uninterrupted service cannot be fully guaranteed.

UP777 reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified at least 7 days before any significant changes take effect.

If you continue using UP777 after any changes take effect, you will be considered to have automatically accepted the updated terms. We recommend visiting this page regularly to stay informed.

The latest version of the terms and conditions is always available on this page, with the "Last Updated" date shown at the top.

If you have any questions or concerns about these Terms, please contact our support team. We are available 24/7 to assist you.

• Live Chat: Available at the bottom-right corner of the UP777 website and app.
• Email: [email protected] (general inquiries receive a response within 24 hours).
• Telegram Support: find the link on the app page.

After a complaint is submitted, UP777 will provide an initial response within 72 hours. Complex cases may take up to 14 business days to resolve. Our goal is to handle all issues fairly and promptly.