UP777 Privacy Policy — Your Information Fully Secured

UP777 (referred to hereinafter as "we", "the platform", or "UP777") is an online gaming platform operated for members in Bangladesh. This Privacy Policy ("Policy") applies to the use of UP777's website, mobile app, and all related services.

By using UP777, you consent to the collection and processing of your information as described in this Privacy Policy. If you do not agree with this Policy, please refrain from using UP777's services.

We believe privacy is a fundamental right. That's why UP777 is designed to collect the minimum necessary data while ensuring maximum protection.

UP777 collects two types of information from you — information you provide directly and information collected automatically.

Directly Provided Information:

• Name, phone number, and password provided at registration.
• National ID card or birth registration certificate for identity verification.
• BKash/Nagad/Rocket number or USDT wallet address for financial transactions.
• Information provided when contacting the support team.
• Documents required for KYC (Know Your Customer) verification.

Automatically Collected Information:

• Device type, operating system, and browser information.
• IP address and approximate location (up to city level).
• Time spent on the platform and pages visited.
• Gaming history, bet amounts, and win/loss records.
• Login time and session details.

UP777 uses collected information solely for specific, legitimate purposes. We are fully transparent about how your data is used.

• Service Delivery: For account creation, login, gameplay, and managing financial transactions.
• Identity Verification: For preventing underage access and multiple accounts, and for completing KYC.
• Security: To detect and prevent fraud, money laundering, and unauthorized access.
• Contact: For sending important notifications, promotional offers, and support.
• Improvement: To improve platform services and the overall user experience.
• Legal Compliance: To comply with applicable laws and regulatory requirements.

If you no longer wish to receive promotional messages, you can opt out at any time by contacting our support team. However, important service-related messages — such as security alerts and transaction confirmations — cannot be disabled.

UP777 shares information with third parties only in strictly limited circumstances and only where necessary. The complete list is provided below:

• Payment Processor: bKash, Nagad, Rocket, or USDT network — only the information necessary to complete the transaction.
• KYC Partner: Secure and certified verification services for identity checks.
• Government Authorities: In accordance with legal obligations, court orders, or directives from regulatory authorities.
• Security Service Provider: For cybersecurity, fraud detection, and DDoS protection.

UP777 has strict data processing agreements in place with all third-party service providers. Under these agreements, they may only use your information for specified purposes.

UP777 uses cookies to improve your experience on our website and app. Cookies are small text files stored on your device.

Types of cookies used by UP777:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: For remembering your preferences (language, theme). You can disable these if you wish.
• Analytics Cookies: Used to understand how long you spend on each page. No personal identification involved.

The mobile app uses device identifiers and session tokens instead of cookies, serving the same purpose and following the same protection policies.

UP777 follows the highest industry security standards to protect your data. The key components of our security infrastructure are:

• 256-bit SSL Encryption: Bank-grade encryption is used for all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Real-Time Monitoring: Suspicious activity is detected immediately.
• Data Minimization: Only the information essential to provide our services is collected.
• Secure Backup: Data is backed up across multiple secure servers.

That said, no online service can guarantee 100% security. You also have a role to play — use a strong password and never share your login details with anyone.

As a UP777 member, you have the following rights over your personal information:

• Right to Know: You may request to know what information we have collected about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of specific data (except where retention is required by law).
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Portability: You may request a copy of your information in a readable format.
• Right to Object: You can opt out of marketing communications.

To exercise any of the rights above, please contact our support team. UP777 will respond to your request within 30 days. For complex cases, additional time may be required, and you will be notified accordingly.

UP777 strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from any person under 18.

• Age verification is mandatory at the time of registration.
• A national ID or birth registration certificate may be requested in cases of suspicion.
• If an underage member is identified, their account is closed immediately.
• In such cases, all collected data is permanently deleted.

The UP777 platform may occasionally reference third-party payment gateways or technology service providers. These third parties have their own privacy policies, and UP777 is not responsible for their data practices.

We recommend reading the privacy policy of any third-party service before using it. up777 only works with trusted and verified service providers.

UP777 may update this Privacy Policy from time to time. Updates may be required due to:

• Addition of new services or features.
• Legal or regulatory changes.
• Need for security improvements.
• User feedback and suggestions.

For significant changes, up777 will notify members in advance via in-app notification. Continued use of up777 after any changes takes effect will be considered your acceptance of the updated policy.

You can check the "Last Updated" date at the top of this page to see when the Policy was last changed. To request a copy of a previous version, please contact our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly.
• Telegram Support: You'll find the link on the app page.

UP777 will respond to privacy-related requests within 30 days. If a matter requires more time, you will be informed in advance.